Author: anniehills

BLOG: What You Should Expect From Your After-Hours Service

Corporate travel after-hours service standards and capabilities are evolving. The excessive hold times and reactive service so common only a few years ago have been replaced with after-hours support that is smart, agile, proactive, and focused on strong customer service.   Traditionally, after-hours services have simply reacted to events after the fact. For example, staffing…

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Travel Leaders / Destinations Unlimited Welcomes Two New Travel Agents

February 26, 2018 – Cedar Rapids, Iowa – Travel Leaders / Destinations Unlimited announced today the hire of Ellen Teller and Aimee Jennings, who will join the company as Vacation Travel Specialists. Within these roles, Teller and Jennings will be focused on assisting clients with vacations around the world. The announcement was made by company…

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Meet Our Agents: Stephanie

  Name: Stephanie Title: Vacation Specialist Years with the Company: Newbie Most looking forward to about working for the company: Getting to research new destinations and making dream vacations come true! Hometown: Monticello, IA Favorite Destination: Wyoming; it is a vast land exploding with the simplistic lifestyle! Dream Destination: New Zealand Hobbies: Wood Burning & Painting

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Meet Our Agents: Aimee

Name: Aimee Title: Leisure Manager, Vacation Travel Specialist, Groups Escort Years with the Company: 4 Most looking forward to about working for the company: To me, travel planning is like assembling a puzzle. It’s a carefully crafted experience. Once the framework and structure are in place, and every piece is select and secured for a precise fit, the splendor…

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BLOG: It’s a new year – what are your travel plans?

The New Year is well under way and companies are thinking about how they can get more face-time with current clients and prospects. Without it, growth will stagnate, or worse yet, decline. However, more face-time means increasing the travel budget, right? Not necessarily. So, how do you increase travel to clients and prospects without increasing…

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BLOG: Is it Worth Booking Basic Economy Airfares?

Although basic economy fares have been around for a while, some travel programs haven’t yet addressed them in their travel policies. Not doing so could adversely affect your travelers and your savings goals. So, should you allow your travelers to book these low-cost, no-frills fares? First, let’s look at what the typical restrictions of a…

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Travel Leaders / Destinations Unlimited announces new partner GreatAmerica Financial Services

February 12, 2018 – Cedar Rapids, Iowa – Travel Leaders / Destinations Unlimited, a Cedar Rapids-based travel management company, today announced a new partner, GreatAmerica Financial Services, a national commercial equipment finance company with headquarters in Cedar Rapids, Iowa. Travel Leaders / Destinations Unlimited will help GreatAmerica identify savings opportunities through travel data analytics. “I…

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BLOG: Consolidate your Transient Travel with Meetings and Events

Has your organization consolidated transient business travel with meetings & events? If not, you could be missing out on savings opportunities and operational efficiencies. Consider the travel suppliers utilized by both departments. Is there overlap? Would consolidating the spend of your transient travel with that of meetings & events improve your leverage when negotiating with…

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BLOG: Travel Program KPI Goals and Strategy

KPI (key performance indicator) goals and strategy are at the heart of optimizing your travel program.  For example, whatever overall travel program savings goal you have is going to be achieved or not based on the individual contribution of each KPI towards that objective. So which KPIs should you focus on? That can vary across…

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Meet Our Agents: Micki

Name: Micki Title: Travel Counselor Years with the Company: 1.5 years Favorite part about your work: Providing good customer service to business travelers Hometown: Lone Tree, Iowa Favorite Destination: Barbados Dream Destination: Greece Hobbies: Gardening and Golf

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