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Challenge A major direct marketing firm with extensive travel across the U.S. and Australia needed to boost their online booking tool adoption rate. The company’s travel manager discovered that approximately 59% of their travelers were booking outside of the travel program. The effect this behavior had on the travel program was detrimental to the organization’s…

For many travelers going on a safari is a dream trip, an opportunity to see Africa’s unspoiled natural beauty and to view wildlife like lions, elephants and rhinos in their natural habitat. If a safari is on your bucket list, here are some tips as you plan your trip: The East African nations of Kenya…

The Fourth of July is a great time to celebrate America’s independence by taking a road trip, perhaps to explore a part of the country you haven’t seen before. Here are a few suggestions: For a celebration with an ocean view, plan a getaway to San Diego. The city’s fireworks display, called the Big Bay…

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, offered insider advice, and revealed how (and how not) to get an upgrade. Below are nine important things to…

Click here to complete the brief survey. Estimated time to complete is 1 minute.   Help us determine the best destinations for group trips! We’re asking for your help in sharing the destinations that interest you most for group travel the next few years. Please share your interest with us on the link above. Maybe…

Is your organization reaping the benefits that a targeted and consolidated corporate travel supplier base yields? Discounted rates and free upgrades are a couple of the advantages that come from selecting the best air, car and hotel suppliers for your organization’s needs.  How do you go about optimizing your supplier base?   A review of…

America’s national parks stretch from Maine to Hawaii. They’re places of incomparable natural beauty and a visit to at least one – if not more ­–­ should be on every traveler’s bucket list.   If you’re planning a national park vacation in 2018, here are some tips to get you started. And remember, your travel…

Alaska cruises topped the list of the most booked domestic vacation destinations in Travel Leaders Group’s annual survey of more than 1,300 of its travel agents. Caribbean cruises retained the top spot for international travel, with European river cruises and Mediterranean cruises among the top five destinations.   Consumers are increasingly recognizing the ease, value…

Challenge In the course of a company’s growth, at some point it realizes that managing its employee travel has outgrown its internal capabilities and must be managed by professionals to lower costs and free up valuable employee time. A fast-growing insurance and financial strategies firm with offices around the Midwest and Southern United States had…

Challenge A Midwest-based chemical production plant became concerned with travel risk management after a group of their senior executives traveling abroad to meet with a contractor partner found themselves stuck in an unfamiliar airport in a desolate area of a city after having missed their connecting flight. Due to the remoteness of the city, flights…

In this edition, we will spotlight the Hartsfield-Jackson Atlanta International Airport. In 2017 the Hartsfield-Jackson Atlanta International Airport was one of the busiest airports in the world with over 100 million passengers each year.  In fact, it’s been granted that designation for 20 consecutive years.  Since many of our clients traverse this airport, we thought…

The airline industry has gone through many changes over the last 20 years causing consumers to continually adjust their expectations of comfort, service and cost when it comes to flying commercially. One of the newest twists in the airfare offerings by the remaining big three carriers; United, American and Delta, is the onset of Basic Economy…