Blog

The corporate travel agents servicing your organization’s employees are a crucial component of your travel program and their contribution can go far beyond simply booking travel, as they have the ability to directly impact cost-savings, traveler efficiency, and peace of mind. To illustrate this, think about when a corporate agent books an international trip for…

BLOG: Managing your suppliers

What should you be looking at when you’re managing your travel suppliers? Contract eligibility and fulfillment, supplier policy and operational changes, as well as ongoing analysis to determine your optimal supplier base are just a few of the considerations to keep in mind. As your airline spend grows, you want to be aware of your…

Meet Our Agents: Sandy

Name: Sandy Title: Vice President, Business Travel Division Years with the Company: 7 ½ years (26 years in the travel industry) Favorite part about your work: The people I work with can’t be beat. Everyone is dedicated and passionate about travel. Hometown: Manchester, IA Favorite Destination: It’s not really a location but a travel type. …

Meet Our Agents: Rex

Name:  Rex            Title:  Business Travel Consultant Years with the Company:  9 years Favorite part about your work: Travel satisfaction with clients Hometown: Pella, IA Favorite Destination: Pisa, Italy (perfect day at Tower of Pisa) Dream Destination: Galapagos or Antarctica Hobbies: Watching Sports

Meet Our Agents: Patti

   Name: Patti Title: Business Travel Consultant Years with the Company: 17 years Favorite part about working for the company: My co-workers Hometown: Cedar Rapids, IA Favorite Destination: Hawaii, above is a sunset photo from my sister’s lanai.

Meet Our Agents: Lorey

  Name: Lorey Title: Travel Consultant Years with the Company: 11 years Favorite part about working for the company: My colleagues, they are family and we make every work day fun. Hometown: Marion, IA Favorite Destination: Tahiti – a stingray kissed my neck! Dream Destination: Panama Canal Cruise Hobbies: Fishing, Going to movies, Travel, Watching…

Meet Our Agents: Lisa

Name: Lisa Title: Business Travel Consultant                             Years with the Company: 30 years Favorite part about your work: Building effective working relationships, seeking a diversity of opinions, and working together through roadblocks. We are definitely a team! Hometown: Cedar Rapids, IA Favorite Destination: Southwestern Kenya Safari in the Masai Mara National Reserve. I was able to see the…

Meet Our Agents: Laura

Name: Laura Title: Travel Counselor Years with the Company:  22 years Favorite part about your work: Planning travel Hometown: Fairfax, IA Favorite Destination: A tough question! I have planned many trips for my family and we have enjoyed each destination. I would have to say Australia and New Zealand hold a special place in my heart. Hobbies (share…

Meet Our Agents: Lannette

First Name: Lannette Title: Business Travel Consultant Years with the Company: 19 years….will be 20 in MAY!!! Favorite part about working for TLDU: My Coworkers Hometown: from Anamosa, IA but live in Marion now Favorite Destination: Brazil – can’t beat the people, the food, the music, the Pinga….but my Chicago trip with the corporate girls…

Measuring Effectiveness of Your Travel Program When evaluating the effectiveness of your company’s travel program, you might look at the change in travel spend as a percentage of revenue from year to year, traveler satisfaction, the comprehensiveness of your duty of care plan, or any number of other measurements, both quantitative and qualitative. If you…

In some companies, the travel program simply exits to move employees from point A to point B. That makes sense, of course, because prospective clients turn into customers and current customer relationships are strengthened through face-to-face interactions. There’s no substitute for meeting in-person to grow the top-line.   Businesses that don’t look beyond that for…

Meet Our Agents: Amy

    Name: Amy Title: Business Travel Consultant Years with the Company: 29 years Favorite part about working for TLDU: My co-workers and helping people organize their travel Hometown: Cedar Rapids Favorite Destination: London Dream Destination: Alaska Hobbies: Crafting, Pinterest, hanging with my family and dogs, boating on the Mississippi