Category: Business Travel

BLOG: The Alumni Bond

Alumni are a key component in the health of any higher education institution, as they are your most loyal supporters, providing word of mouth marketing, and they are also prospects for fundraising efforts. Therefore, it’s quite important to maintain positive relationships with alumni, as your alumni association, alumni relations office, or advancement office would attest…

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BLOG: Engage Your Athletics Fans with Travel

Are you providing your athletics fans with opportunities to travel with each other to away games, championships, and bowl games? If not, you’re missing out on an opportunity to engage with them and deepen their loyalty to your institution. Higher education institutions are finding that crafting fan-centric travel packages are a great way to elevate…

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BLOG: A Closer Look at Meetings Spend

In some companies, meetings are managed by individual departments without centralized oversight, so methods for planning the meeting and budgeting the costs may vary by department, leading to confusion about best practices and hampering intended results. When that happens it’s common to spend too much and go over budget. With a little insight into how…

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BLOG: Structuring Your Online Booking Tool

How does your organization utilize its online booking tool? Does each traveler use it to book their own travel or do you have one travel coordinator that books travel for all employees? Maybe you have several executive administrative assistants that are each assigned to book travel for their own select group of employees. Whichever approach…

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CASE STUDY: Online Adoption

Challenge A major direct marketing firm with extensive travel across the U.S. and Australia needed to boost their online booking tool adoption rate. The company’s travel manager discovered that approximately 59% of their travelers were booking outside of the travel program. The effect this behavior had on the travel program was detrimental to the organization’s…

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BLOG: Hotel front desk secrets: 9 ways to improve your stay

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, offered insider advice, and revealed how (and how not) to get an upgrade. Below are nine important things to…

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BLOG: When Less is More – Vendor Leverage

Is your organization reaping the benefits that a targeted and consolidated corporate travel supplier base yields? Discounted rates and free upgrades are a couple of the advantages that come from selecting the best air, car and hotel suppliers for your organization’s needs.  How do you go about optimizing your supplier base?   A review of…

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CASE STUDY: Managed Travel

Challenge In the course of a company’s growth, at some point it realizes that managing its employee travel has outgrown its internal capabilities and must be managed by professionals to lower costs and free up valuable employee time. A fast-growing insurance and financial strategies firm with offices around the Midwest and Southern United States had…

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CASE STUDY: 24 Hour Support

Challenge A Midwest-based chemical production plant became concerned with travel risk management after a group of their senior executives traveling abroad to meet with a contractor partner found themselves stuck in an unfamiliar airport in a desolate area of a city after having missed their connecting flight. Due to the remoteness of the city, flights…

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BLOG: Airport Spotlight ATL

In this edition, we will spotlight the Hartsfield-Jackson Atlanta International Airport. In 2017 the Hartsfield-Jackson Atlanta International Airport was one of the busiest airports in the world with over 100 million passengers each year.  In fact, it’s been granted that designation for 20 consecutive years.  Since many of our clients traverse this airport, we thought…

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BLOG: Basic Economy Fares: What Do They Mean?

The airline industry has gone through many changes over the last 20 years causing consumers to continually adjust their expectations of comfort, service and cost when it comes to flying commercially. One of the newest twists in the airfare offerings by the remaining big three carriers; United, American and Delta, is the onset of Basic Economy…

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FINANCIAL SERVICES FIRM CASE STUDY: Prime Analytics

Learn about Prime Analytics and the online booking tool that provided a company with the spend insight and process efficiency they were previously lacking.   Challenge A large financial services firm with rep-advisors located across the U.S. needed to gain visibility into their growing travel spend / patterns to identify cost savings opportunities and craft…

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