University of Iowa - Travel Page

CONCUR SELF-REGISTRATION LINK (first time users only)

NON-CONCUR TRAVELERS/USER – PROVIDE PROFILE INFO HERE (one-time only)

GUIDES / TRAINING

• Quick Help Guide
• Concur Tips and Tricks
• Concur FAQs
• Concur Arranger Quick Ref Guide
• Concur Video – Updating Your Profile
• Concur Video – Booking a Flight
• Concur Video – Booking a Hotel
• Concur Video – Booking a Car
• Concur Video – Mobile Guides / Videos
• Concur Apps – Get the Concur Travel App

NATIONAL / ENTERPRISE EMERALD CLUB REGISTRATION (free)

TRAVEL ASSISTANCE LINKS:

• New Reservations: 319-366-8904
  • Hours: 8a – 5p Central / M-F
  • Email: university@duagency.com
• Concur Online Support Email 
• Concur Status Link (find out if Concur is experiencing issues)
• University of Iowa Agents: (general requests should be sent to university@duagency.com)
  • Hours: 8a – 5p Central / M-F
    • LoriR@duagency.com x307 – Direct: 319-893-5307
    • Micki@duagency.com x303 – Direct: 319-893-5303
    • Tim@duagency.com x302 –  Direct: 319-893-5302
      
    • Patti@duagency.com x240 – Direct: 319-893-5312
    • Lannette@duagency.com x242 – Direct: 319-893-5165
    • Lisa@duagency.com x243 – Direct: 319-893-5169
    • Amy@duagency.com x241 – Direct: 319-893-5155
    • LoriM@duagency.com x226 – Direct: 319-893-5172
    • Amyg@duagency.com x238 – Direct: 319-893-5314
• After-hours emergency assistance: 844-886-8808 ref code K8L or 2K8L (fees apply)
• Destinations Unlimited Closed Dates:
  • April 18 (Friday) – Good Friday = close at 3p
  • May 26 (Monday) – Memorial Day = closed
  • July 4 (Friday) – Independence Day = closed
  • September 1 (Monday) – Labor Day = closed
  • November 27 (Thursday) – Thanksgiving = closed
  • November 28 (Friday) – Day After Thanksgiving = closed
  • December 24 (Wednesday) – Christmas Eve = closed
  • December 25 (Thursday) – Christmas Day = closed
  • December 31 (Wednesday) – New Year’s Eve = closed
  • January 1, 2026 (Thursday) – New Year’s Day = closed