Postpone, Don’t Cancel

We recognize that this is an incredibly difficult time for all of our travelers. We recommend travelers follow guidance from the CDC, DHS, and other objective thirdparty resources. Given those resources, travel is on pause for many right now. Here’s what you need to know if you have travel in the near future:

Don’t panic. Contact your travel advisor.

Now more than ever, we’re your advocate to assist you with travel plans. We have leverage with our industry experience and long-standing relationships with suppliers to secure more favorable resolutions for our clients – and with less aggravation. We encourage you to email your travel advisor or email travel@duagency.com for assistance while our offices are temporarily closed and we work from home to ensure our clients are taken care of.

Should you cancel or postpone?

As your trusted travel advocate, we’re able to reaccommodate our clients for future travel dates. When the dust settles, travelers will be ready to explore the world and reconnect. Deciding whether to travel, postpone or cancel travel plans is a very personal choice. We will cut through the clutter and provide you with the facts so that you can make the best decision for you and your family. We continue to recommend that you monitor the State Department for travel restrictions at travel.state.gov and check the Centers for Disease Control (CDC)’s latest reports at cdc.gov as well as the World Health Organization here for up-to-date information. These will help guide you to make the best decision based on your comfort level and travel plans.

Be inspired by travel.

We’re proud to always provide travel inspirations on our website 24/7/365. Now is a great time to become inspired by past and future travel. Click through our inspirations for travel to destinations such as Australia and New Zealand, Disney and Europe. Travel inspiration also comes from the memories of your personal travel. Pull out your photo books and reminisce on past journeys. Travel will make a comeback and we’ll be here to turn those inspirations into memorable vacations. We encourage our clients to book now and experience travel later.